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  • What is automated call logging in VoIP CRM?

    Automated call logging in VoIP CRM means that every inbound and outbound call is automatically recorded and saved in the Krayin CRM system.

    • The system captures details like caller ID, time, duration, and notes without requiring manual entry.
    • This ensures that sales, support, and customer service teams always have a complete call history linked to each contact.
    • It helps track communication, improve accountability, and provide better follow-ups with customers.

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