Case Study B2BCON

B2BCON: Greek Sales Outsourcing Firm Implements Krayin CRM

Industry

Other

Use Case

Lead Management

Country

Greece

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Project Snapshot

  • URL: B2bcon.eu
  • Country: Greece
  • Industry Vertical: Sales Outsourcing
  • Business Insights:B2BCON, a Greece-based firm, connects businesses with industry-savvy sales experts.
  • Platform: Krayin CRM

Merchant Story: B2BCON

B2BCON, based in Greece, is a sales outsourcing company helping businesses grow through specialized external sales teams.

Their team connects businesses with professionals who explain products clearly and effectively.

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With IT expertise, B2BCON helps companies expand faster and build strong partnerships.

Using digital tools and AI, the company delivers streamlined and effective support.

Krayin Custom CRM Development helped B2BCON streamline client management, sales workflows, & business operations.

B2BCON’s Challenge: Lacking A Unified Platform To Manage Clients & Sales Operations

B2BCON had a hard time managing client details and sales tasks because everything was scattered across different tools.

Important information like leads, conversations, and follow-ups was not in one place, which caused delays and confusion for the team.

This made it tough to see what was happening, stay coordinated, and make quick decisions.

Without a central system, growing their sales processes and keeping data accurate became even more difficult.

To fix this, B2BCON worked with Webkul to build a custom CRM that fits their client and sales needs.

This case study explains how Krayin CRM helped B2BCON bring everything together, make daily work easier, and get clearer insights.

How Webkul Enabled B2BCON to Manage Clients Better & Speed Up Sales Workflows

Krayin Open Source CRM enabled B2BCON to centralize client information and streamline sales processes.

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With Krayin CRM, B2BCON made its work smoother, reduced manual tasks, and improved coordination across the sales team.

The VoIP Module helps the team handle client calls more easily and track every conversation in one place.

Now, teams can manage client activities, meetings, and follow-ups from a single dashboard, giving them better visibility and control.

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Krayin CRM’s Quotes feature helps B2BCON send clear service proposals with proper pricing and timelines, making planning easier.

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The built-in email tools bring all client communication and updates into one place.

The solution also includes automation tools for managing attributes, email templates, and Workflows in Krayin CRM.

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Overall, the CRM gave B2BCON a single, organized view of its sales operations, making data easier to manage and more reliable.

Results of Krayin CRM Implementation on B2BCON’s Client and Sales Management

With Krayin CRM, B2BCON set up a single system to manage client communication and sales tasks more easily.

The team could track leads, follow-ups, meetings, and updates all in one place.

Everyone had real-time access to information and could work together without switching between multiple tools.

This reduced delays, avoided confusion, and made daily work much smoother.

The CRM helped B2BCON stay organized, improve teamwork, and respond to clients faster.

  • Improved team coordination and visibility.
  • Simplified client and sales management.
  • Reduced delays and miscommunication.
  • Centralized data for easy access.
  • Faster updates and follow-ups.

Contribution to Open Web

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