Case Study DMIE

DMIE: Brazilian Data Firm Integrates Krayin CRM for Smart Management

Industry

Technology

Use Case

IT Consulting

Country

Brazil

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Project Snapshot

  • URL: Dmie.com.br
  • Country: Brazil
  • Industry Vertical: Technology
  • Business Insights: DMIE, a Brazil-based data firm, transforms scattered information into clarity & measurable impact.
  • Platform: Krayin CRM

Merchant Story: DMIE

DMIE, based in Brazil, is a data intelligence firm specializing in transforming complex data into clear business insights.

The team unifies data from CRMs, ERPs, and marketing tools into clear, actionable insights.

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With custom dashboards and smart automation, DMIE makes it easier for companies to see what’s working and make better decisions.

Focused on security, compliance, and innovation, the company helps businesses grow through organized, reliable data.

Krayin Custom CRM Development helped DMIE streamline client management, data workflows, and business intelligence operations.

DMIE’s Challenge: No Central System to Oversee Client Information & Operational Workflows

DMIE struggled to manage client data and daily operations without a single, connected system.

Information about projects, communication, and reports was scattered across different tools, leading to delays and confusion.

It became harder to track progress, collaborate efficiently, and make quick, informed decisions.

Without a central hub, scaling and maintaining data accuracy was a constant challenge.

To solve this, DMIE turned to Webkul for a custom CRM solution designed around its data management needs.

This case study shows how Krayin CRM helped DMIE unify operations, streamline workflows, and enhance data intelligence.

How Webkul Helped DMIE Simplify Client Management & Optimize Data Workflows

Krayin Open Source CRM helped DMIE create a centralized system to manage client data and project workflows more efficiently.

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With Krayin CRM, DMIE streamlined its operations, reduced manual effort, and improved overall coordination across teams.

The integration of the VoIP Module enables smoother client interactions and better tracking of ongoing projects.

Teams can now manage client activities, meetings, and follow-ups from a single dashboard, ensuring greater visibility and control.

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Krayin CRM’s ‘Quotes’ feature enables DMIE to send service proposals with clear pricing and schedules for better planning.

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Built-in email features provide unified access to client communications and workflow updates.

The solution also includes automation tools for managing attributes, email templates, and Workflows in Krayin CRM efficiently.

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Overall, the CRM solution gave DMIE a unified view of its operations, making data management faster, clearer, and more reliable.

Results of Krayin CRM Implementation on DMIE’s Client and Workflow Management

With Krayin CRM, DMIE set up one central system to manage client communication and data tasks more easily.

The team could keep track of projects, reports, and client updates all in one place.

Everyone had real-time access to information and could work together without jumping between different tools.

This cut down delays, reduced confusion, and made daily operations smoother.

The CRM helped DMIE stay organized, improve teamwork, and deliver insights faster.

  • Improved team coordination and visibility.
  • Simplified client and data management.
  • Reduced delays and miscommunication.
  • Centralized data for easy access.
  • Faster updates and follow-ups.

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