Case Study Habitae

Habitae: Brazilian Real Estate Firm Elevates Client Experience with Krayin OpenSource CRM

Industry

Real Estate

Use Case

Property Inquiry Management

Country

Brazil

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Project Snapshot

  • URL: Habitae.com.br
  • Country: Brazil
  • Industry Vertical: Real Estate
  • Business Insights: Habitae is a Brazilian real estate firm offering client-focused services, drawing 400+ monthly online views.
  • Platform: Krayin CRM

Merchant Story: Habitae

Habitae is a Brazilian real estate firm that helps people buy, sell, or rent homes in Goiânia and surrounding regions.

Started by experienced brokers, Habitae offers honest, clear, and reliable support for anyone looking for a new property.

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The team at Habitae works closely with each client to make the process of finding a home smooth and easy.

With strong local knowledge and a focus on personal service, Habitae aims to turn real estate dreams into reality.

Krayin Custom CRM Development enabled Habitae to organize property data, manage client interactions, and track deals through a centralized, streamlined system.

Dynamics of Brazilian Real Estate Sector

The Brazilian real estate sector plays a vital role in providing accessible and client-oriented property services nationwide.

Statista projects that Brazil’s real estate market will reach a value of US$8.84 Trillion in 2025.

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Firms across Brazil help people buy, sell, or rent homes using easy-to-access online listings and step-by-step support.

As more users go online, real estate companies make it simpler for clients to find the right property quickly.

The industry stands out for honest services, giving trusted support and smooth experiences with the help of digital tools.

More real estate firms are now using online platforms to reach clients faster and grow their business across the country.

Habitae’s Challenge: No Centralized System to Manage Property Data and Client Interactions

Habitae was having trouble keeping track of property details and client messages without one clear system in place.

Important information was saved in different places, which caused confusion and made teamwork slower.

Without a proper setup, it was hard to follow tasks, talk to clients on time, and avoid small mistakes.

This made daily work less efficient and harder to keep service smooth and business growing.

To solve these problems and make things easier for clients, Habitae reached out to Webkul for a custom CRM solution.

This case study shows how Krayin CRM helped Habitae organize work better and improve the way they serve clients.

How Webkul Helped Habitae Organize Property Processes & Enhance Client Service with Krayin CRM

Krayin Open Source CRM provided Habitae with a clear and organized system to better manage property data and client relationships.

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By using Krayin, Habitae improved daily tasks, reduced manual mistakes, and sped up property deal handling.

The integrated VoIP Module helped the team manage calls over the internet and respond to client inquiries more efficiently.

Krayin made it easy to track and update lead stages, giving the team better insight into each client’s journey.

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With the ‘Quotes’ feature, Habitae shared clear pricing and timelines, helping clients make decisions faster.

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Krayin’s email tools brought all client messages into one place, making follow-ups and communication smoother for the team.

Built-in automation helped manage property fields, email formats, and Workflows more consistently.

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Overall, Krayin CRM gave Habitae a full view of sales and tasks, making it easier to track calls, meetings, and progress.

Impact of Krayin CRM Implementation on Habitae’s Real Estate Operations

Using Krayin CRM, Habitae created a centralized system to manage property listings, client details, and daily operations.

The team easily tracked leads, assigned tasks, and handled client interactions through one simple dashboard.

Staff accessed live updates, managed communication, and followed deal progress without switching between tools.

This improved response times, reduced manual errors, and ensured a smoother service experience for clients.

Krayin CRM helped Habitae gain better control over workflows and focus more on client satisfaction and business growth.

  • Strengthened control over property workflows.
  • Centralized all property and client data.
  • Reduced delays in client communication.
  • Enabled faster updates and follow-ups.
  • Improved tracking of leads and tasks.

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