Case Study iTeleport

iTeleport: Brazilian Real Estate Tech Firm Utilizes Krayin CRM

Industry

Real Estate

Use Case

Lead Management

Country

Brazil

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Project Snapshot

  • URL: iteleport.com.br
  • Country: Brazil
  • Industry Vertical: Real Estate
  • Business Insights: iTeleport is a Brazilian firm offering 3D virtual property tours for real estate, with 15,000+ monthly online visits.
  • Platform: Krayin CRM

Merchant Story: iTeleport

iTeleport, based in Brazil, is a real estate platform offering 3D virtual tour services for property listings and promotions.

Focuses on providing digital property viewing solutions that help agencies and developers present spaces in an interactive way.

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Supported by modern visualization technology, it helps clients showcase properties with detailed virtual walkthrough experiences.

With growing demand for online property viewing, the platform supports real estate businesses in reaching wider audiences.

Krayin Custom CRM Development helped the company streamline client management and improve lead handling processes.

Real Estate CRM enabled iTeleport to manage leads efficiently, shorten response time, and improve client engagement.

iTeleport’s Challenge: Managing Client Data and Virtual Tour Workflows Across Multiple Tools

iTeleport struggled to organize client inquiries and virtual tour data as information was spread across different platforms and tools.

Important details such as client requests, property views, and follow-ups were fragmented, leading to delays and coordination issues.

This made it difficult for teams to track client engagement, respond quickly, and stay aligned on daily operations.

Without a central system, handling growing client interactions and maintaining accurate records became more difficult over time.

To address this, the company collaborated with Webkul to implement a CRM solution tailored to its real estate operations.

How Webkul Helped iTeleport Enhance Client Management and 3D Property Workflows

Krayin Open Source CRM helped iTeleport centralize client data and manage virtual tour activities more efficiently.

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With Krayin CRM, the company reduced manual work, improved coordination, and managed client interactions in one place.

The VoIP Module enables staff to manage client calls and record every interaction within a unified platform.

Now, staff can monitor client activities and engagement from one dashboard, giving better control and visibility.

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Krayin CRM helps the team manage service requests and share property details with clear communication timelines.

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Integrated email tools bring all client conversations together, making responses faster and more organized.

It also supports automation for managing client data, email templates, and Workflows in Krayin CRM.

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Krayin CRM provided iTeleport with a unified view of operations, improving data accuracy, consistency, and workflow efficiency.

Impact of Integrating Krayin CRM on iTeleport’s Client and Virtual Property Operations

With Krayin CRM, iTeleport centralized client interactions and virtual tour activities into one system for better efficiency.

The team can now track leads, follow-ups, and property engagement from a single, centralized dashboard.

With real-time data access, teams work smoothly without switching between multiple tools.

This reduced delays, lowered errors, and made daily operations more structured and manageable.

Krayin CRM helped iTeleport stay organized, improve coordination, and respond to clients more quickly.

  • Simplified client and property management
  • Reduced delays and communication gaps
  • Better team coordination and visibility
  • Unified access to client information
  • Faster follow-ups and updates

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