Case Study Pratik Enterprises

Pratik Enterprises: Indian Real Estate Firm Adopts Krayin CRM

Industry

Real Estate

Use Case

Property Inquiry Management

Country

India

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Project Snapshot

  • URL: PratikEnterprises.co.in
  • Country: India
  • Industry Vertical: Real Estate
  • Business Insights: Pratik Enterprises, an India-based real estate firm, is recognized for quality construction & developments.
  • Platform: Krayin CRM

Merchant Story: Pratik Enterprises

Pratik Enterprises, based in India, is a real estate development firm delivering quality residential and commercial projects.

The company focuses on excellence in construction with an emphasis on timely delivery and customer satisfaction.

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Backed by experienced leadership, architects, and engineers, the firm creates thoughtfully designed living spaces.

With decades of industry expertise, the firm builds lasting value and trust for homebuyers.

Krayin Custom CRM Development helped Pratik Enterprises streamline client management, sales processes, and operational efficiency.

Real Estate CRM empowered them with improved lead tracking, faster sales cycles, and enhanced client satisfaction.

Pratik Enterprises’ Challenge: Lack of a Unified Platform to Manage Customers & Sales

Pratik Enterprises found it hard to manage customer details and sales tasks because information was scattered across different tools.

Important data like inquiries, messages, and follow-ups were not in one place, causing delays and confusion for the team.

This made it difficult for everyone to stay coordinated, track progress, and make quick decisions.

Without a central system, growing sales and keeping data accurate became even harder.

To fix this, the company worked with Webkul to create a custom CRM that fit their needs.

This case study shows how the CRM helped bring everything together, simplify daily work, and give clearer insights.

How Webkul Helped Pratik Enterprises to Optimize Customer Management & Sales

Krayin Open Source CRM helped Pratik Enterprises consolidate customer information and accelerate their sales workflows.

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With Krayin CRM, the company streamlined its operations, reduced manual work, and improved coordination across the sales team.

The VoIP Module allows the team to handle client calls easily and track every conversation in one place.

Now, teams can manage customer activities, meetings, and follow-ups from a single dashboard, giving them better visibility and control.

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Krayin CRM’s Quotes feature helps the firm send clear proposals with accurate pricing and timelines, simplifying planning.

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Built-in email tools bring all client communication and updates into one central location.

The solution also includes automation tools for managing customer attributes, email templates, and and Workflows in Krayin CRM.

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Overall, Krayin CRM gave the company a unified, organized view of its sales operations, making data easier to manage & more reliable.

Impact of Using Krayin CRM on Pratik Enterprises’ Customer and Sales Operations

With Krayin CRM, Pratik Enterprises unified client interactions and sales activities for better efficiency.

The team can now monitor leads, follow-ups, meetings, and updates from a single dashboard.

With real-time access to information, employees collaborate seamlessly without juggling multiple tools.

This has minimized delays, reduced errors, and made daily workflows smoother.

Krayin CRM has enabled the firm to stay organized, enhance team collaboration, and respond to clients faster.

  • Improved team coordination and transparency
  • Streamlined customer and sales management
  • Fewer delays and miscommunication
  • Centralized access to client data
  • Faster follow-ups and updates

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