Krayin CRM VoIP
Krayin CRM VoIP module allows the user to make Trunks calls over a broadband Internet connection and the user can also perform Inbound routes.
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What is Krayin CRM VoIP?
Krayin CRM VoIP module is Voice over Internet Protocol (VoIP) in Krayin CRM that allows Trunks calls between the users through broadband. With this module, users can call the customer directly to their mobile number and they can also check their call recording.
Highlighted Features of Krayin CRM VoIP
Krayin CRM lets you make and receive calls right from your customer database. This makes it easy to talk to your customers and gives you all their info in one place.
Support 1:1 calls between the users
Allows 1:1 calling between the user over the internet.
Users can Dial other users’ numbers to make calls.
Users can also make Inbounds Calls.
Call Recording
The user can save and download their call recording using Krayin VoIP.
The admin and the user can check the call recording between the users or with the customer.
Users can both save and download the call recording.
Also, users can check other users’ call recordings if they have permission.
Trunks Calls
After login, the user will navigate to the VoIP section. Then the user will click on the Trunks.
VoIP Trunks are phone lines that transmit calls over the Internet.
A VoIP provider can assign a local number to one or more cities or countries and route it to the PBX phone system.
Inbound Routes
Users can call the customer directly on their mobile number through the internet.
The user can also create new Inbound Routes. By clicking on Create Inbound Routes.
Call through Krayin CRM VoIP
The user can call through Krayin CRM VoIP. For this, the user will enter the number in the dial pad.
Users can Dial other users’ numbers to make calls.
Krayin CRM VoIP FAQ
The VoIP integration in Krayin CRM allows you to make and receive phone calls directly within the CRM. It streamlines communication with clients and ensures all call details are logged automatically for easy reference.
Setting up VoIP integration in Krayin CRM is simple. Navigate to the integration settings within the CRM, choose your preferred VoIP provider, and follow the guided setup process to connect your account.
Yes, Krayin CRM’s VoIP integration allows you to record calls. This feature helps you maintain a record of all conversations, which can be valuable for training, quality assurance, and customer service.
VoIP integration in Krayin CRM enhances your communication workflow by centralizing calls within the CRM. It improves efficiency, ensures better client interaction tracking, and helps maintain a comprehensive communication history.
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