Industry
Technology
Use Case
IT Consulting
Country
Brazil
AI Innovate Partners is a Brazil-based IT services company using AI and automation to help businesses work smarter.
It offers cognitive automation, predictive analysis, workflows, virtual assistants, and integration to reduce costs.
The team follows a process of analysis, planning, implementation, and continuous improvement for clients.
AI tools help businesses streamline operations, increase efficiency, and achieve consistent, long-term growth successfully.
Krayin Custom CRM Development enabled the company to centralize client data, streamline workflows, and track operations.
AI Innovate Partners struggled to manage client details and workflows without a single organized system.
Data was spread across different tools, leading to confusion and making teamwork and updates harder.
Without a clear system, tracking tasks and staying in touch with clients took longer and increased mistakes.
This lack of order slowed efficiency and made it harder to grow while keeping service quality high.
To solve these issues and improve operations, the company chose Webkul’s open-source CRM.
This case study explains how the CRM helped them organize data, simplify workflows, and boost business efficiency.
Krayin Open Source CRM gave the company a clear, organized system to improve client data management and workflow coordination.
By using Krayin, the company streamlined operations, reduced manual mistakes, and sped up important work processes.
Its integrated VoIP Module let the team handle calls over the internet and manage inbound communication efficiently.
Krayin CRM also made it easy to track and update lead stages, giving better visibility into client interactions.
With the ‘Quotes’ feature, the company delivered services on time with clear pricing and set schedules.
Built-in email tools centralized client communication and made lead management easier across the team.
Automation features helped manage attributes, email templates, and Workflows with more consistency.
Overall, Krayin CRM gave the company a complete view of sales activities, making it easier to track tasks, calls, and meetings.
Using Krayin CRM, AI Innovate Partners built a centralized platform to manage client data and business workflows.
The team easily tracked leads, assigned tasks, and managed customer interactions from one unified interface.
Staff accessed real-time updates, handled communication, and monitored project progress without switching between multiple tools.
This resulted in quicker responses, fewer manual mistakes, and more consistent service delivery across projects.
Krayin CRM helped the company improve workflow visibility and focus more on client satisfaction and growth.
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