KTK: Portugal-Based Industrial Manufacturer Utilizes Krayin CRM

Project Snapshot

• URL: KTK.pt
• Country: Portugal
• Industry Vertical: Commercial Equipment
• Business Insights: KTK, a Portugal-based screen-printing machinery manufacturer, attracts over 3,000 monthly online visits
• Platform: Krayin CRM

Merchant Story: KTK

KTK, based in Portugal, is an industrial machinery manufacturer specializing in automatic screen-printing machines and equipment.

The company focuses on precision engineering, dependable components, and efficient performance for modern printing operations.

It offers global technical support through its agent network and maintains strong relationships with partners across various markets.

Committed to quality, safety, and innovation, KTK enhances productivity and ensures consistent printing results.

Krayin Custom CRM Development enabled KTK to optimize partner management, simplify sales workflows, and improve efficiency.

Manufacturing CRM improved production planning, sped up order processing, and increased overall manufacturing efficiency.

KTK’s Challenge: No Central System for Managing Production and Sales

KTK faced challenges managing production, dealer records, and sales activities across multiple disconnected systems.

Key details like machine orders, client requests, quotations, and follow-ups were not organized in one place, causing delays.

This made it difficult for the team to track production progress, monitor orders, and coordinate with partners efficiently.

Without a single system, handling growing operations and keeping records accurate became more challenging.

To solve this, the company worked with Webkul to build a CRM tailored to its manufacturing and sales needs.

How Webkul Helped KTK Streamline Production & Sales Operations

Krayin Open Source CRM enabled KTK to centralize dealer data, machine orders, and sales activities into one unified system.

With Krayin CRM, the company streamlined operations, reduced manual records, & improved coordination between production & sales teams.

The VoIP Module allows the team to manage partner calls efficiently and track all conversations in a single place.

Now, teams manage dealer communications, follow-ups, & production updates from one dashboard, improving visibility & control.

Krayin CRM’s Quotes feature helps KTK create clear proposals with accurate pricing and delivery timelines for better production planning.

Built-in email tools keep all dealer and client communications organized in one place.

The solution also includes automation features for managing dealer records, email templates, and Workflows in Krayin CRM.

Overall, Krayin CRM provided KTK with a centralized system that improved production, sales coordination, & operational efficiency.

Results of Implementing Krayin CRM for KTK’s Production and Sales Management

Krayin CRM helped KTK consolidate all dealer interactions, production details, and sales activities, making operations more efficient.

The team can now track leads, orders, follow-ups, and updates from a single dashboard.

Instant access to information allows staff to collaborate smoothly without switching between multiple tools.

This has reduced delays, minimized errors, and made daily processes easier to manage.

The CRM has improved organization, teamwork, and responsiveness to dealers and partners.

• Centralized dealer and production information
• Clearer team coordination and communication
• Simplified dealer and sales management
• Reduced operational errors and delays
• Faster follow-ups and updates