Industry
Field Sales and Management
Use Case
Real Estate
Country
New Jersey
Desatnick Real Estate is a boutique residential and commercial real estate brokerage that provides various locations for sales and summer rentals.
The locations provided are Cape May, Lower Township, and, North Wildwood. Desatnick was established by Todd H. deSatnick.
Its team uses modern technology to offer a full range of real estate services including acquisitions, sales, vacation rentals, summer rentals, and rental management.
They provide the real estate community with the best and most advanced resources available today. These resources allow for efficient buyer and seller transactions.
Krayin Custom CRM Development helped them by providing streamlined real estate business operations, enhancing customer relationships, and boosting overall efficiency.
Real Estate Market in the United States
The US real estate market is highly diverse, ranging from single-family homes to multifamily apartment buildings, offices, complexes, industrial parks, and hospitality properties.
According to Statista, the Real Estate market in the United States is expected to reach a value of US$119.80tn by 2024.
The value per residential real estate in the United States is around US$0.62.
In the United States, the real estate market is categorized into Commercial Real Estate and Residential Real Estate.
The US real estate market has a high demand for suburban homes due to the shift to remote work.
Real Estate empowers the development of the economy of the USA as it contributes significantly to the US economy through construction and property management.
Challenges Faced by Desatnick Real Estate
Desatnick faced disorganized data management such as managing client contacts, calendars, campaigns, and transaction details.
They did not have a way to track the leads through various stages of the sales funnel. Due to this, they were missing out on potential clients.
They missed automation opportunities to automate repetitive tasks such as follow-up emails, reminders, and data entry.
Not utilizing automation means they may spend more time on administrative tasks than on customer relationships and business development.
They also struggled to maintain consistent communication with customers and team members.
To address the issues and enhance the client experience they contacted Webkul through UVdesk ticket Support.
In this case study, we’ll look at how Webkul used its powerful solutions to address Desatnick Real State’s business challenges.
Solution :
Krayin Open Source CRM Software
Krayin, Open Source CRM Software helped Desatnick by offering flexibility and empowering customer relationships.
The following image shows the dashboard for the Krayin CRM.
Now, they can easily manage and handle the relationship of customers in one place and provide more personalized service.
Integrating the VoIP module in Krayin CRM Software helps the user to call over a broadband Internet connection and the users can perform Inbound routes.
It also helps to track leads, create leads for interested customers, and update the stages of leads.
This open-source Krayin CRM Software offers quotes that have a record of delivering customers’ requested products in a specified time frame at a predefined price.
With email service in Krayin CRM provides them with centralized access to information, all files, e-mail messages, etc of customers.
It also empowers with automation settings which let to manage all their automation settings like attributes, email templates, and workflows in CRM.
Krayin CRM gives a complete view of the sales activities for a prospect by managing task calls and meetings.
End Note
Finally, Webkul helped Desatnick by integrating it with Kryin CRM Software to resolve their client relationship management issues.
By using Krayin CRM, they get efficient communication which includes communication tools like email integration automation messaging.
By improving the customer relationship management system this real estate business will receive its sales goals easily.
This powerful CRM Software enhances efficiency, improves customer relationships, and customer satisfaction, and ultimately increases the real estate business growth.
